Manage Sessions & Registrations
Tools to manage and edit session details, view participant lists, and oversee day-to-day operations.
- Updating Session DetailsOnce a session is live, you can still modify the details that were selected during the initial scheduling process. Whether you need to adjust the capacity, change a date, or update the pricing, the platform provides a clear workflow to ensure your registrations remain accurate and secure.
- Viewing Your Registration ListManaging your participants is a simple process that starts from your session dashboard. This list gives you a clear view of everyone who has signed up, their payment status, and their contact details.
- Viewing Registration InformationAccessing detailed information about your participants is a simple process. From their custom form responses to their legal waiver timestamps, everything is available within the registration details view.
- How to Send and Manage InvoicesInvoices allow you to request payments for registrations manually, providing a professional way to handle custom billing or balances.
- How to Issue RefundsRefunds are returned to the original method of payment through Stripe and typically take a few business days to process.
- How to Pause and Resume SessionsPausing a session hides it from public view, which is a necessary step whenever you need to edit session details or temporarily stop new registrations.
- How to Update Slots from the Manage PageNeed to change your registration limit quickly? You can adjust the number of available spots directly from your session list without entering the full session dashboard.
- How to Group and Filter Sessions Using TagsTags allow you to categorize your sessions, making it easier to manage large schedules and find specific groups of events quickly.
- How to Search and Filter SessionsManage your schedule efficiently by using search and filtering tools to find specific sessions based on their ID, title, status, or registration settings.
- How to Cancel a RegistrationCancelling a registration immediately opens up the participant's spot for another user to book. It is important to note that cancelling a registration does not automatically trigger a refund; if you wish to return funds, you must process the refund manually.
- How to Move a Registration to a Different SessionMoving a registration allows you to transfer a participant from one session to another without requiring them to re-register. This is useful for schedule changes or moving a participant to a different skill level.